Category: Tech help

Veeam Backup Service wont Start

Have you ever installed a new Veeam Backup server but then Veeam won’t start? 

I ran into this issue recently can got the error ‘The Veeam Backup Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.’ However, this does not make sense because the main Veeam backup service needs to run. The first thing I thought to check was the event logs.  I found this:

veeam event viewer error

Veeam wont start and it seemed to be a database issue. However this was a brand new Veeam server and was using a fresh SQL instance. I re-traced the steps I took to configure the server and the last thing I did was add the server to the domain and rebooted. 

After some web searches I found and option to check the registry. Apparently sometimes Veeam doesn’t update if you install Veeam before you add the server to the domain. 

regedit search

First go to HKEY_LOCAL_MACHINE > SOFTWARE > Veeam > Veeam Backup and Replication and verify that SqlServerName is correct and not some random windows generated name.

regedit sql server name

Second go to HKEY_LOCAL_MACHINE > SOFTWARE > Veeam > Veeam Backup Catalog and verify the CatalogSharedFolderPath is correct. 

regedit veeam catalogsharedfolderpath

After that the service should start up like normal. Now the event log about the database issue makes sense because of the registry setting for the SQL server name. I hope this saved you some trouble in case Veeam wont start. 

Check out my Veeam Engineer Study guide here.

Create Restart Program Batch Script

This week I was playing around with a new setup, multiple computers and multiple monitors. I tried to use a program called mouse ShareMouse… and it worked great. However the free version causes you to buy or restart the program every 30 min or so to use the ‘pro’ features. That’s when I thought to just create a restart program script just to see if it would work. 

I decided to use batch to script the restart for ShareMouse. I would need to use a loop, timeout, taskkill and start. First I stopped the service when the script started to ensure the loop didn’t fail if the program was already running. 

@echo off
title SharedMouse Restart Script

taskkill /F /IM ShareMouse.exe

Then you enter the loop. I start the program, wait an amount of time less than the program pro version timeout and stop ShareMouse. 

:loop
echo Starting Application
start "" "C:\Program Files (x86)\ShareMouse\ShareMouse.exe"
timeout /t 300
echo Stopping Application
taskkill /F /IM ShareMouse.exe
goto loop

I ran this script on every computer with ShareMouse and it worked fine. I went all day without hiccup. Just thought I’d share this simple restart program script. 

If you want to get ShareMouse you can find it here. 

Check out my last scripting post here.

gpupdate and RDP with PowerShell

How to gpudate and RDP with PowerShell

In my first PowerShell post, I described running into the issue of maintaining a network where you do not have all admin permissions. A second issue that I ran into was how to gpupdate and RDP with PowerShell.  Updates were pushed out from group policy but machines were not pulling them and staying up to date. How I forced gpupdate was a lot like how I forced remote reboots with PowerShell.

for($i=0; $i -lt $WorkstationArray.Count; $i++){
     $temp = $WorkstationArray[$i]
     Write-Output "Initiate gpupdate for: " $temp
     Invoke-GPUpdate -Computer $temp
}

Loop through an array and RDP into machines

While looping through an array of the workstations it was possible that some of them would be disconnected from the network. I added code to allow me to log any workstation that I could not RDP into. I also added code to save my username and password, but you could make that more secure and not save that in your script.

$LogFile = "C:\workstation_unreachables.txt"
$User="XXXXXXXXXXXXXXX"
$Password="XXXXXXXXXXXXXXX"

Function Logfile{
    Param ([string]$logstring)
    Add-content $LogFile -value $logstring
}

for($i=0; $i -lt $ServerArray.Count; $i++){ 
    cmdkey /generic:"$Templogin" /U:$User /pass:$Password
    $temp = $ServerArray[$i] mstsc /v:"$temp" /admin 
    $log = Read-Host -Prompt "Press y to log this computer name
                   Press any other key to continue"
    if ($log -match "y"){
        LogFile "$temp"
    }
}

Run PowerShell as admin

The last item I had to do was run the PowerShell script as an administrator.  I decided to make a batch script for that. This prompted me for admin credentials whenever it was ran.

@ECHO OFF 

PowerShell -NoProfile -ExecutionPolicy Bypass -Command "& {Start-Process PowerShell -ArgumentList '-NoProfile -ExecutionPolicy Bypass -File ""C:\gpupdate.ps1""' -Verb RunAs}"

:END
pause

I hope this helps with running gpupdate and RDP with PowerShell on your network. If you missed my first post you can read more here. Thank you – Powersjo

Most of the help I found online was located here at StackOverflow.

How to loop through AD objects with PowerShell

How to Loop through AD objects with PowerShell

While at work, I came across the problem of ‘You don’t own the network but you must deploy and administer the network’. That’s when I had the idea to employ PowerShell scripts and Batch files. When you are given tier 2 admin access to only a particular OU and not full admin access to the whole domain, these scripts might help you ensure your workstations stay up to date. How did I loop through AD objects with PowerShell?

Grab list from Active Directory

In order to loop through multiple active directory objects, I made the choice to grab all the objects in an OU and put them in a text file. To do this I ran a simple windows command in a batch file. Use the command ‘DSQUERY COMPUTER’.
For each OU, start at the top level OU and dive into the final OU.
For the Domain Controller (DC), start at your top level domain (example: blog) eventually diving into the overall domain (example: com, mil, org, us, etc…)

@echo off

DSQUERY COMPUTER "OU=TOPLEVEL,OU=MIDLEVEL,OU=LOWERLEVEL,OU=FINALLEVEL,DC=BLOG,DC=POWERSJO,DC=COM" -o rdn -limit 1000 > c:\objects.txt

pause

Using an array in PowerShell

$WorkstationArray =
''number1'', “number2”, “number3”

In the array put the list of objects from the batch file. I did this manually but I’m sure there is a way to automate it.

Loop through an array in PowerShell

for($i=0; $i -lt $WorkstationArray.Count; $i++){
$temp = $WorkstationArray[$i]
Write-Output "Initiate reboot for: " $temp
Restart-Computer -ComputerName $temp -Force
}

In the above loop I reference each workstation and initiate a restart of each one. If you use ‘-Force’, even when a user is logged in the workstation will restart.

In the next blog post I will post my method of running ‘gpupdate’, initiating RDP and running the PowerShell scripts as an administrator with batch files.

VMCE v9.5 Study Guide

The Veeam Certified Engineer (VMCE) V9.5 Study Guide.

Below is an incomplete list of study material I used for my VMCE Study Guide. This guide may not be up to date on the latest version of Veeam. (Updated 1/17/2019)

After going through the test and passing I wanted to share my experience for others out there to gauge what their experience will be. The test covered 11 sections:

  • Overview of Veeam Products
  • Deployment
  • Initial Configuration
  • Protect
  • Verification
  • Entire VM Recovery
  • Objects Recovery
  • Advanced Data Protection
  • Veeam ONE Features and Functionality
  • Product Editions
  • Troubleshooting
VMCE Study Guide Overview:

First off, the test was 50 questions and you needed a 70% minimum to pass.  I got 70 minutes to take the exam.  Overall, I am not a good test taker.  I needed the 70 minutes to look over my answers again and think through some questions that I flagged.

Before the test I used various resources to study and prep. Aside from the book that Veeam provides for the course, this guide here got me started with practice tests.  Similarly, I found the test from rhyshammond.com the most helpful because it gave the answers to questions and even had some references on answers you got wrong with links to documentation. Very well done!

I work with Veeam every day since my work uses / offers Veeam as a cloud services provider. Even with my daily exposure to Veeam I needed to study to learn about the offerings I don’t use on a daily basis. Example: Hyper-V vs. VMware configurations, different backup methods, vendor storage directly compatible with Veeam, vendor monitoring that integrates with Veeam and so on.

Finally, I would say don’t underestimate the exam. Study well and give yourself time to learn the parts of Veeam that you don’t work with all the time.  I hope the rest of my referenced material helps push you towards your certification!

(Updated 1/17/2019) List of supported storage compatible with Veeam Backup, reference:

  • Cisco HyperFlex
  • EMC (Dell)
    • Dell EMC VNX
    • Dell EMC VNX2
    • EMC VNXe
    • Unity
  • Hewlett Packard Enterprise (HPE)
    • HPE 3PAR StoreServ
    • HPE StoreVirtual
    • StoreVirtual VSA
    • Nimble Storage
  • Huawei OceanStor
  • INFINIDAT InfiniBox
  • Lenovo
    • V-Series
    • DM-Series
  • NetApp
    • FAS
    • AFF Series
  • IBM
    • Spectrum Virtualize
    • Storwize Family
    • SAN volume controller
  • Pure Storage FlashArray
Things to know:

First of all, see my list of Veeam extensions here:

Second, in order to use the predefined tests (Heartbeat, Ping, Application) for a VM you must have VMware tools or Hyper-V integration services installed on the VM.  Likewise, you may also run custom scripts.

(Updated link 1/17/2019) Veeam explorers datasheet here:

Additionally, if you plan on using ‘extreme compression’ Veeam recommends using a proxy that has at least 6 modern CPU cores.

Another item is new compression settings are applied at the next run of a job. New deduplication settings are applied after a new active full backup is created.

Note that WAN accelerators must be installed on 64 bit Windows machines with a recommended minimum 8GB of RAM.

SureBackup recovery verification configurations: Basic (one network) and Advanced (two or more networks) single host virtual lab. This can work on VMware or Hyper-V.

Also, SureReplica recovery verification configurations: Single host basic (one network) and advanced (two or more networks) virtual lab. Also advanced (one or more networks, must reside in one datacenter) multi-host virtual lab. (SureReplica is only available with VMware)

Finally, Veeam supports these de-duplicating storage appliances: EMC Data Domain, ExaGrid, HPE StoreOnce.  (This is old information as of 2017, keep in mind Veeam supports many storage appliances now, 2019, and that Veeam has a ‘Dedupe-friendly’ option now for storage appliances with dedupe, reference here).

Memorize these:

The five benefits of Veeam are:

  • High-Speed Recovery
  • Data Loss Avoidance
  • Verified Recoverability
  • Leveraged Data
  • Complete Visibility

Additionally, the Veeam Support Response times (yes, this may be on the test).

Severity Production Support Basic Support
1 1 hour 2 hours
2 3 hours 8 business hours
3 6 hours 12 business hours
4 8 hours 24 business hours